Frequently asked questions

Next-day delivery within the UAE costs AED 30. Same-day delivery costs AED 60 for eligible orders, depending on when you order and delivery availability. The fee is always shown before you confirm your order.

Yes. Same-day delivery is available for eligible orders in the UAE once RM Collection confirms availability. Order early in the day, or message us on WhatsApp to check before you order.

We deliver within the United Arab Emirates. The estimated delivery time is shown at checkout or confirmed by our customer care team. Public holidays and promotional periods can add time.

Message our customer care team on WhatsApp at +971 50 119 2244 with your order number and we will update you on its status.

Measure your bust, waist and hips and compare them with our size guide, which runs from S to XL in centimetres. Each product page also describes the cut and fit. Between sizes? Our team will help you choose on WhatsApp.

Free Size pieces are designed to fit a range of sizes thanks to their cut and fabric. Check the product description for fit details, or ask us on WhatsApp.

It depends on the cut and fabric of the piece. Send us your bust, waist and hip measurements on WhatsApp and we will recommend the size that fits you best.

Yes. Pieces can be returned or exchanged when they are unused, unworn, unwashed and undamaged, in their original packaging with all tags attached, and with proof of purchase.

Message us on WhatsApp at +971 50 119 2244 with your order number and the reason for your request. Our team will guide you through the next steps.

Approved refunds go back to your original payment method where possible. The timing depends on your payment provider.

Contact us as soon as possible with your order number and photos of the item. We will review it and tell you the next steps right away.

Some items may be excluded from returns for hygiene or other legitimate reasons, where the law allows. Any exclusion is stated clearly on the product page.

Yes. Payments are processed by trusted payment providers, and RM Collection does not store your full card details.

All payment methods available to you are shown at checkout before you pay.

No. You can check out as a guest. An account simply makes it easier to see your past orders.

Of course. Message us on WhatsApp for help with sizes, fabrics, colors or styling, and we will reply as soon as we can.

We photograph every piece as accurately as possible. Colors can look slightly different depending on your screen settings and lighting.

Each product page lists the fabric and its care instructions, and the same details are on the garment label. Following them keeps prints and colors looking their best.

RM Collection was founded in Dubai by two friends who share a twenty-year friendship and a passion for distinctive fashion. Every piece is chosen to make styling easier and your looks more unique.

We are based in Dubai, United Arab Emirates, and serve women across the UAE through our online store.

We use your details to process orders, arrange delivery, support you and, with your consent, send offers. We never sell your personal information. Read our privacy policy for full details. Privacy policy