Terms of service

Last Updated: October 2026

Welcome to RM Collection. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through our online store. By accessing our website or placing an order, you agree to these terms. Please read them carefully before using our website.

1. General Information

RM Collection operates an online store offering women's fashion and related products. References to "we," "us," or "our" refer to RM Collection, while "you" and "your" refer to the website visitor or customer. These terms are subject to applicable laws and regulations in the United Arab Emirates.

2. Eligibility and Website Use

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. You agree to use our website for lawful purposes only and not to engage in any activity that may interfere with its operation, security, or availability.

3. Product Information

We strive to display our products, colors, fabrics, sizes, and descriptions as accurately as possible. However, slight variations in color or appearance may occur due to screen settings, lighting, photography, or differences between individual product pieces. Product availability, descriptions, and specifications may change without prior notice.

4. Prices and Payments

All product prices and applicable charges will be displayed on the website or communicated before order confirmation. Prices, promotions, and offers may change from time to time. Any change will not affect an order that has already been confirmed, except where permitted by applicable law or necessary to correct an evident pricing error. Orders are subject to successful payment where online payment is selected. Available payment methods will be displayed during checkout.

5. Orders and Confirmation

Placing an order constitutes a purchase request. An order is considered confirmed when RM Collection communicates its acceptance or confirmation through the applicable ordering process. We reserve the right to contact customers to verify order details or address issues affecting fulfillment. If an order cannot be fulfilled due to product unavailability, a technical issue, or another valid reason, we will notify the customer and arrange any applicable refund in accordance with the law.

6. Shipping and Delivery

Delivery estimates, shipping fees, and applicable delivery conditions will be communicated on our website or through customer service. Delivery times are estimates and may be affected by public holidays, courier delays, incorrect delivery details, or circumstances beyond our reasonable control. Customers are responsible for providing accurate delivery information. Our Delivery & Returns Policy forms part of the terms governing purchases made through our website.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Delivery & Returns Policy, as well as applicable UAE laws. Customers should review that policy before placing an order. Nothing in these terms is intended to limit any rights that customers may have under applicable consumer protection laws.

8. Promotions and Discounts

Promotional offers, discount codes, and special campaigns may be subject to specific conditions, eligibility requirements, and validity periods. Unless expressly stated otherwise, promotions cannot be combined with other offers. Any restrictions will be communicated as part of the relevant promotion.

9. Intellectual Property

All website content, including brand names, logos, photographs, product images, designs, text, graphics, and other materials, belongs to RM Collection or its respective rights holders and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publish, or commercially use any website content without prior written permission, except where permitted by law.

10. Limitation of Liability

RM Collection takes reasonable steps to maintain accurate website information and reliable services. However, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times. To the extent permitted by applicable law, RM Collection shall not be liable for indirect or consequential losses arising from website use or service interruptions. Nothing in these terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information. By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

12. Third-Party Services and Links

Our website may include links to third-party websites or services, including payment providers and delivery partners. RM Collection does not control external websites and is not responsible for their content, policies, or practices. Your use of third-party services may be subject to their own terms and conditions.

13. Changes to These Terms

RM Collection may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or applicable laws. Updated terms will be published on this page with a revised date. Continued use of the website after an update does not override any rights protected by applicable law.

14. Governing Law and Disputes

These Terms & Conditions are governed by the applicable laws of the United Arab Emirates. Any disputes arising from the use of our website or purchases made through it shall be handled by the competent authorities and courts in accordance with applicable law.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Website: https://rmcollection.ae
Email: info@rmcollection.ae
WhatsApp: 0501192244
Business Address: Dubai, United Arab Emirates